Privacy Policy

Effective Date: May 2025

This Privacy Policy outlines how Bramble Bay Creative("we", "our", or "us") collects, uses, and protects your personal information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Bramble Bay Creative
Located in Woodland, Teesdale 
Email: hello@bramblebaycreative.co.uk
Website: www.bramblebaycreative.co.uk

We specialise in providing pthography and marketing services for holiday homes, and other interiors and we are the data controller responsible for your personal data.

2. What Data We Collect

We may collect the following types of personal data:

Contact details: name, email address, phone number

Property information: address of the holiday home, property features, photographs

Client communications: any messages or notes exchanged with us

Payment details 

Website usage: IP address, browser type, usage patterns (via cookies)

3. How We Collect Data

We collect personal data:

When you contact us via our website, phone, email, or social media

When you book or inquire about our photography services

When you provide access to your holiday property for photography

Automatically through cookies and analytics tools on our website

4. How We Use Your Data

We use your personal data to:

Arrange and deliver photography and marketing services

Communicate with you about your property

Send invoices and process payments

Display your property images (with your consent) on our portfolio, social media, or marketing materials

Improve our website and services

5. Legal Bases for Processing

We rely on the following legal bases:

Consent – for using property images in our portfolio or marketing

Contractual necessity – for providing photography services

Legal obligation – for tax or regulatory compliance

Legitimate interests – to grow our business and showcase our work

6. Sharing Your Data

We only share your personal data when necessary:

With trusted service providers (e.g. cloud storage, accounting software)

With platforms where your property is listed (with your permission)

With legal authorities, if required

All third parties must respect the security of your personal data.

7. Use of Property Photographs

Photographs of your holiday home may be shared publicly (e.g. portfolio, social media, brochures) only with your explicit consent, which can be withdrawn at any time by contacting us.

8. Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal or accounting requirements.

9. Your Rights

Under UK GDPR, you have the right to:

Access your data

Correct inaccuracies

Request deletion

Restrict or object to processing

Withdraw consent

Lodge a complaint with the ICO: https://ico.org.uk

To exercise your rights, contact us at hello@bramblebaycreative.co.uk

10. Cookies

We use cookies to enhance your experience and analyse website usage. You can manage your cookie preferences in your browser settings. See our Cookie Policy for more.

11. Updates to This Policy

We may update this policy from time to time. Updates will be posted on this page with a new effective date.

12. Contact

For questions about this Privacy Policy, please contact Katie Byram at hello@bramblebaycreative.co.uk